What our clients are saying about us.
Denva Suttie & Sarah Lawson – Victoria
Before selecting a Financial Adviser we had discussed our finances with a few other advisers, but from our first meeting with Ascentia it was apparent that their depth of knowledge far exceeded that of others we had spoken with. Ascentia took time to listen to us, getting to know us, what our priorities were and our hopes for our family’s future. They took the whole picture into account. We never felt as though they were working towards their own agenda as other Financial Advisers had done. Ascentia’s support during the COVID-19 crisis has also been invaluable. Without dismissing our fears Troy guided us and provided reassurance that though bad it would turn around and the important thing was not to over react or become despondent. Troy steered us through this stressful period with a lot of emails and phone calls. Ascentia clearly understands that to our family our financial future is not simply a matter of figures on a balance sheet, it’s far more complex than that. To feel secure, we have to have confidence that experts who truly care about our future are overseeing our investments and wealth protection. We are truly grateful to all the team at Ascentia.
Wayne Doyle – Victoria
I had previously dealt with financial advisers and it took many years to find the strength to take a second step towards our financial future due to the lack of support and communication. Troy stands worlds apart in standards from our experience with other financial advisers and I look forward to our ongoing relationship with him and the wonderful Ascentia team. Troy and his lovely assistant Dez are always up for a chat and a laugh. Don’t hesitate to set up your financial future with Ascentia as they are truly a very professional financial advice firm networked with an efficient, knowledgeable and friendly team that ensure my questions and needs are met with eagerness, professionalism and prompt timing. Communicating with a caring, personal, helpful, and clear manner made what can often be a nervous and stressful experience into one of smooth transition and implementation with information easy to understand. I have gladly referred family and friends to Troy.
Alex & James Medved – Victoria
Troy and the team at Ascentia were always very professional in our dealings with them. They explained the strategies and process involved in a way we could understand. They looked closely at our own personal situation from a holistic point of view before offering us advice on strategies and products that would suit our needs. Troy is always ready to help and answer any questions we had quickly and efficiently and provided all information in a way we could understand. We were treated with respect. I feel they are genuinely trying to help people to secure their future. Something my husband and I appreciate very much. Thank you!! During the stressful lockdown period from COVID-19 here in Victoria Troy even sent a nice card with funny dad jokes on it which was a welcome bit of light relief.